Privacy Policy for The Listening Place

At The Listening Place, we are committed to protecting the privacy and confidentiality of our
clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your
information. By using our services, you agree to the terms of this policy. We collect personal
information such as your name, address, phone number, email address, date of birth, and
emergency contact information. Additionally, we gather health information including medical
and mental health history, treatment plans, and session notes, as well as payment information like
credit card details, billing address, and insurance information. We also collect usage information
from our website through cookies and tracking technologies.

We use this information to provide and manage therapy services, communicate with you about
appointments and treatment, process payments and insurance claims, improve our services and
website, and comply with legal and regulatory requirements. Your information may be shared
with healthcare providers involved in your treatment, insurance companies for claims processing,
and service providers who assist with our operations, such as billing and IT support. We may
also share information with legal authorities if required by law or to protect our rights. We do not
sell or rent your personal information to third parties.

We implement appropriate technical and organizational measures to protect your personal
information from unauthorized access, use, disclosure, or destruction. This includes secure
storage systems, encryption, and access controls. You have the right to request access to your
information, correct any inaccuracies, request deletion of your information (subject to legal
requirements), restrict the processing of your information, and transfer your information to
another provider.

We may update this Privacy Policy from time to time, and any changes will be posted on our
website with the updated effective date. We encourage you to review this policy periodically. If
you have any questions or concerns about this Privacy Policy or our data practices, please
contact us at The Listening Place, 3901 W. Green Oaks Blvd Ste. D Arlington, Texas, 972-203-6307, or support@listeningplace.net. By using our
services, you acknowledge that you have read and understood this Privacy Policy and agree to its
terms.